Zomato — Lack of control towards the food preparation

Address:

10D gps lane Kolkata 700067

Now a days the food being delivered by the company is getting worst the food comes stale burnt with hair feather and I am still waiting someday I’ll find a lizard aswell..
And guess what when you try and complain about it they say that then don’t control over the food preparation and that’s all.
So I have spent thousand of rupees on your worst delivered food.
And if I pay for something I atleast want it to be eatable.
I don’t know weather anything is gonna change in future but I seriously wish that you guys just leave the field and let someone else do the job if you are not able to take action on some serious notes.