Zomato — Legal complaint

Dear team today i ordered food with order id as per in attachment .
Firstly :your delievery guy behaved abusively and arrogantly and delivered food in very bad way .
Secondly :food was smelling very badly
And And when i connected to cosmer care one of your arrogent executive named Prashanto asking me to provide clear images so that he can detect food is burnt and is smeeling ?How you can smell food from pic ?He arrogently refust toprovude solution for exective brhvr and food qualty and also said that he can not connect to supervisor and zomato is not responsible for food quality in written statemnt to me .
Is really are u guys out of your mind