Zomato — main ingredient missing in vegetable

Address:

Bangalore, Karnataka

On 21st feb i ordered one veg kofta through zomato from india garden restaurant.[protected] order number. Veg kofta did not had any kofta in the curry. Only gravy no kofta. Plus other curry also was horrible in taste.. I complaint to zomato chat (Which is quite irritating as zomato does not have a customer care number). Chat executive told separate team will get back to me. But in reply what i get was a pre formatted ready apology mail which zomato sends to any complaint. After numerous mail i was told they can't do anything. They offered me 25%. I need full refund of 120 and not 25% as the main ingredient that is kofta was only missing. Thanks

Gaurav (9.0.3.6.9.9.9.1.9.0)