Zomato — money got deducted but it's showing payment failed

Address:	Doddabidarakallu, 560073
Website:	Zomato food delivery app

I have ordered in Zomaato on 24/9/2019 continuously two times 116x2=236 my money got debited while paying for order of Zomato but in Zomato app it's showing Payment failed and even I didn't got my order also. There is no proper communication between customer and customer care where we need to ask for that I think this is the worsest app which ever I used till now. Pls guys no 1 use this and get trapped out of it. there is no response for till now.