Zomato — money got deducted twice but no confirmation for the same

Address:

Lucknow, Uttar Pradesh

I ordered around 2 and half hours ago. On placing order my money got deducted but no confirmation was there and it was also not showing up in order history then again i tried once more same thing happened again and till now no confirmation. When i open my sbi transaction history both transactions are there. I tried to contact them through chat support but they are not replying. Now i don’t want food anymore so i want to cancel my order and process refund. I also have my state bank net banking reference number