Zomato — money has been deducted

Sir order has been not even delivered to us your delivery boy was so rude i have personally send him live location but he even not bothered about it and our money has also been deducted without even having our food give us money back its too much sir our order has not been delivered to us
Sir give us money back we our your regular customers and you have done this with us give our money back its very discusting