Zomato — money is not refunded if order cancelled in a minute

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have ordered food on zomato by mistake and i pinged to zomato to cancel with in a minute. But they replied order cannot cancelled. Then on my request order is cancelled and after cancelling when i pinged for refund, zomato replied that it will not refund. Then i said if you are not able to refund then do zomato credit but they are not even do credit the money. This is a type of cheating. So neither food delivered nor money refunded. This is a type of fraudand cheating with prepaid customer. I am very disappointed with the service. Kindly..