Zomato — my account has been blocked for no reason and i recently bought zomato gold from there and it's not transferable so please ask them to activate i

Address:

32 Mott lane., Kolkata 700013., 2Nd Floor, Kolkata, West Bengal, 700013

My account has been blocked for no reason stating due to suspicious behavior. It all happened like this i ordered food from some restaurant and it was too oily to be eaten so i rated 1 and asked them to do something. Neither did they provide me with some cashback nor did they do something. Now when i tried to open my account it is showing tht it is blocked or disabled due to suspicious behavior.
Please do something as i recently bought zomato gold from there and it is not transferable. My registered mobile no is [protected].