[Resolved]  Zomato — my account has been debited twice for zomato gold

On 25th february, 2018, i made an online transaction of rs 1299 for zomato gold. First time it was a payment gateway failure but second time the transaction was successful. Usually the failed amount gets back into account within 3-4 days but it's been more than 2 months and it's not resolved yet. I tried to get it done with zomato and exchanged many emails but they are claiming that they don't have the amount. My bank, pnb is also claiming that the account had been deducted and it can't be brought back. I even tried reaching out to rbi but they didn't respond.