Zomato — my order cancelled and not refund my amount

Address:

Whitefield, 560067

On 16th november 2019, at about 11 pm, i ordered a food item from zomato. I entered the right address - but customer care contacted me and said that my order not delivered in my address and not refund my amount too. Then received a message saying my delivery has been cancelled. My money was not refunded.

I would like a refund. The amount was 359 inr.