Zomato — my order not delivered and it is marked delivered in zomato app

Address:

Chhatarpur, 110074

I placed a order on 11th feb 2020 from food forest using zomato app and paid online rs.119.64/- but i not received my order and when i opened app it was marked as delivered. Your delivery valet not called me and marked it delivered how?? When i called him he was not picking my call. How can zomato offer this service to its customers? I was hungry and waiting for my food and what i experienced was not good☹️☹️. It was life worst experience with your services. This is my
Order id: [protected] and the total amount i paid online was rs.119.64 kindly refund it and forgive me for using your services...
Regards,
An unhappy customer.