Zomato — my zomato account blocked due to suspicious activity

Address:

210310

A month ago i ordered food from zomato, and paid 141, but food was terrible, the roti was uncooked and the paneer litearlly had 2 peices of paneer in it, that's why i complained about the restaurant, even after arguing for many hours, nearly 3 times, they did not refund my money, and that night zomato blocked all my account, when i mailed them they said that they are unable to unblock it again. I know why they blocked my account, one of zomato executive abused me and gave stupid arguments instead of resolving my issue, he asked me for dowry for god's sake?!, when i complained about him to other executive, they blocked my all accounts instead of taking action against them. Shame on zomato.