Zomato — neither received order nor received any refund.

Address:

Dominoes, Trimulgherry, Hyderabad, Telangana

I ordered a non veg pizza burger from dominoes from trimulgherry secunderabad using zomato app. I made an online payment and it mentioned that i would receive my order in about 30 minutes. For the next half an hour it showed that my meal is cooking and when i left my place, the deliveryman still didn't arrive for next half hour. I went for work by that time. Now they kept both my money and my pizza. Neither they came in time, nor they gave me my order nor the give my refund. The app doesn't even have any complaint option for such issues. Only big name and # services. I want my refund now before i uninstall zomato app and ask everyone else to do the same.