Zomato — new hyderabadi biryani

Address:Chennai, Tamil Nadu, 600044

This new hyderabad briyani is situated near t. Nagar bus depot - chennai. We ordered (Our first order after registering in zomato) various biriyanis (2 egg biriyani, 2 chicken biriyani & 1 plain jeeragasamba veg biriyani) from the restaurant through zomato. The problem is
1) we could find the taste to be of very old flavours
2) 2 packets of onion raitha side dish was only provided for 5 biriyanis
3) most important - the so called jeeragasamba veg biriyani was not delivered instead it was a plain biriyani with lots of chicken pieces soaked in it. It was also mentioned in veg column in zomato. Thats the reason we ordered from this hotel. We got highly pissed off and to our surprise, we also called the hotel to make the complaint.
It was a big shock as no 1 answr proprly. Pls suggst wat to do
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

I ordered for onion pakoda 250grams * 5 packs. But I received only 100grams * 5 packs.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7778
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information