Zomato — no action from zomato's end over our request

Zomato — no action from zomato's end over our request

I Imrn K from Ahmadnagar, Maharashtra

Since PMC closure, we a restaurant in Goa requested transfer of bank account for Zomato deposits which happen weekly. 25september, v provided all details for the transfer to take place. Till date no responsible person calling us or giving clear cut information. All they are saying is its not in our hands, Delhi office Luks into the matter. Our money has been stuck with Zomato since 25Sept 2019. Was this information helpful? No (0) Yes (0)
Zomato customer support has been notified about the posted complaint.
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Comments

Shubham Prajapati 123

from Mumbai, Maharashtra

I provided the correct address for the delivery but due to technical glitch from there end, the address shown to the delivery guy was not accurate. Due to which they cancelled my order without my consent and didn't refund my money.

niklausmd

from Delhi, Delhi

I ordered food from zomato.
food not got delivered and tomato declined to give the refund.

Aurini

from Delhi, Delhi

I ordered a choco lava cake, Zomato says that the payment is incomplete whereas the amount was debited from my bank account. I need refund or you need to place my order. As soon as possible!

Rameez14

from Mumbai, Maharashtra

Order no: [protected]

Today (09/10/2019) I ordered food from Tejas dum briyani in Aurangabad. Money deducted from my bank and zomato is showing payment incomplete. Kindly refund the amount as soon as possible. Zomato chat is also not responding properly. No reply from the restaurant also.