Zomato — No assigning orders

Address:Dindigul, tamilnadu

Im ABU SAUD from dindigul, tamilnadu...

Im working as delivery patner in zomato for 10 months... From the first i use ask question why not assigning orders to me alone now past 2 months no orders for me alone if i asked about this issue to my TL mr.satham he use to tell the asnwer as order flow is slow but all others riders will get orders in regular interval but i will be in idle for 4 to 5 hours daily... I raised my complaints to zomato and TL but no use...

Its my only income for my family...

Even in morning session i will.never get any orders till 12pm but others will get orders...

Zomato told me order asaigning is centralized if ita centralized then zomato system.has to assign order to me bcz i was in login for 5 houra without order but no use i will be in login at 6.30 to 7am but i use to get order only at 11.30am to 12pm

Itsake me irritating and im fully depressed...

I need a solution for this else guide me to file a case aganist zomato in my locality to get the solution
Was this information helpful?
No (0)
Yes (3)
Zomato customer support has been notified about the posted complaint.
Jan 15, 2022
Updated by Abu Saud
Even today(15-jan-2020)... I was loged in at 7am and i was in zone and near hotspot but no order assigned for me i got my 1st order at 11.30am after 4 hours...

And till 6pm i got only 8 orders for 11 hours... But other riders arw getting more orders in regular time intervals..
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7793
    Pending
    0
    Resolved
    703
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information