Zomato — no customer support received for order | |
I had placed an order on zomato (Order no. [protected]) today - 01st october, 2019 at 10:21 pm but this order was delivered to someone else and the delivery agent made no attempts to contact me. Upon chatting with an advisor, i was informed that nothing could be done except a refund, and no replacement order could be arranged instead. Also, as there was a failed order, i have lost the promo code and this chat agent hasn't tried to help me with that Was this information helpful? | |
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Zomato customer support has been notified about the posted complaint. | |
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For the above order i paid using GPay for which money got deducted from my account but in the zomato order bill it is showing order is incomplete and not paid .