Address: | Mumbai Suburban, Maharashtra, 400059 | Website: | zomato |
I ordered food from punjab depot - marol at 1:30pm and was expecting a delivery by 2: 30 pm through zomato. When i called up punjab depot to check on the order, they informed that the order is ready but delivery boy from zomato was unavailable to pick up. Zomato had no courtesy to inform me that the order/delivery will be late because of such problem and that too during peak lunch hour where i was starving. This is very unprofessional, ideally i should have been informed by zomarto by 2 or 2:15 pm max that the order cannot be delivered due to lack of man power. I shall never order through zomato now. Was this information helpful? |
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