Zomato — No food no refund

Address:

Jaipur, Rajasthan, 302021

I had ordered food from Zomato at 3:04 and the delivery time was 60 min, which is 4:04, I contact Zomato at 4:15 stating I have not received my food, and I am hungry they said as per hotel they will take another 15-20 min, I said then I don't want the food, who waits for 90 min for food delivery was as the hotel was 2 KM away from my house, they came to deliver at 4:55, I went out bought my food and eat by then so I told I can not accept such delay in delivery as best part is they marked the order as delivered at 3:07 on App, really delivered order in 3 min? I did not get my money or food until now. customer service was not ready to help, they cheat on me they charged for the services not delivered.

I need my money back

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