Zomato — no refund!! from zomato

Hey I ordered last night with this phone number [protected] with order number-[protected]
When got the notification of picking up food I asked your support to give me number of your dilervery guy
They said contact to restaurant..
When I contacted to restaurant that said talk to driver, driver told me he was here and was not able to contact I asked what number you have he told me 22 kind of number which was not mine I don't know then I talked to your support about it they said my paid money will not be refunded as it was my mistake
First of all your support wasn't able to provide me number of driver second the number with driver was wrong and my money got struck I want them ASAP and seriously I have to wait 1 and half hour and get nothing I was hungry af same on you, you are delivering food to Hungry who are paying you for services and this kind of services you providing?
Attaching some screenshots