Zomato — no refund on immediate cancellation order

Address:

Harwara dhoomanganj, Allahabad, Uttar Pradesh, 211011

I had order but till few second restaurant showing not accepted order i just cancel order and order again from other restaurant zomato chat support didn't inform about any cancellations charges after that they are not refunding money and saying same word food waste badly behaviour no any customer support helpline no one can get in touch them with call if you order then your money gone cancel or not it not means for zomato.