Zomato — no refund on order cancellation

Address:

New Delhi, Delhi, 110062

Placed my order of chicken roll on 22nd july of value 150 rs and i paid it through my card. The amount was deducted but order was not placed. When i queried the restaurant they told me that it would be refunded but i can't find any connection on the customer support no plus the zomato chat helpline server is also not working. No amount was refunded till today. Now there is no reply from the supporting staff. The zomato is just looting money by this way from many people...