Zomato — No reply to ticket ID 6676924 for 5 days. Order not delivered.

Zomato is just the worst delivery app. Ever.
My Order Number : [protected] was cancelled by your delivery executive on account of address mismatch when clearly my order was absolutely correct. There was no mismatch whatsoever. Even the pincode was corrected. He cancelled the order just like that.

When I called him up, he said that he read the address incorrectly and hence he couldn't delivery. Is all this a joke to you ?

I pay for my food, you cancel the order and on top of that you charge me. Like really ? This cheap ?

They haven't replied to my ticket ID 6676924 for 5 days now.