Zomato — Non delivery of food(pizza)

Dear sir,
i ordered some pizzas on Zomato app on the 22/5/2021 at 4 PM india time from Pizza Hut, Jayalakshmipuram, Mysore, to be delivered to my mothers place in 119, 6th Main, Behind B M Hospital, Jayalakshmipuram, Mysore, Karnataka.
i live in England and i ordered it from here. Cost of order Rupees 892.
The food order was cancelled as the delivery partner could not locate the place. i was tracking the delivery partner till he rode in to the street where our house was located. There are only 4 houses on the street.
A few hours earlier i had ordered Cake on Zomato which was delivered to the same address without a problem.
i have been told the money is not refundable. I am not sure if i will be ordering again on Zomato given this unpleasant experience.
i will be grateful if this issue can be resolved. Thanks
Dr J K Chiran
Mob +91 [protected] used for Zomato app
Pls contact me on email [protected]@hotmail.com for further correspondance.