[Resolved] Zomato — non delivery/ poor assistance/ | |||
I have ordered food at 10pm and waited for it to get delivered but the delivery never happened. Delivery boy didn't picked up the call and the web chat available made me wait for sometime stating the delivery is going to be made in 10min times but later informed that they are cancelling it as don't have delivery boy! Surprised to know the deliver guy left from restaurant as informed by web chat zomato but suddenly there was no delivery guy! Unprofessional behaviour, poor web assurance.. Was this information helpful? | |||
Jun 8, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support May 08, 2018 Zomato Customer Care's response Hello Anirban, Hope you've been well. We are really sorry for the inconvenience caused to you due to this. Would request you to please share the order number with us so that we can look into your issues at the earliest. Thank you | |||
 1 Comment | |||
Comments
Zomato is looting public money i order food money will deduct and they reject order and refund my money after 10 days and say its bank issue then why ypur running business its your app issue man and the customer service agents has no common sense the agent NIHARIKA and PARI are dumd
![]()
![]()
![]()
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
7778
Pending
0
Resolved
700
View all 7778 Zomato reviews & complaints
+91 83 7509 7031 [South]
+91 83 7507 3452 [North]
+91 83 7509 2754
139-P, Sector 44, Gurgaon, Haryana, India - 122002
View all Zomato contact information