Zomato — not getting food and order showing delivered

Hi team,

I have observed from since a long time that zomato delivery service has been worst day by day. You guys do not have any customer care support and whenever contacted on chat support those guys are just good for nothing. I believe zomato is just paying them for good for nothing. Now if i come to the delivery part my last order is showing as delivered wherein i havent recieved my order neither any update from zomato. When contacted the restaurant they said zomato has taken the order but we never got that.

Chat support is simply horrible. Please take out the guys who are sitting there as zomato simply paying them because of no use

After half an hour chat support is telling that we will refund you the money as rider will not deliver the product.

Zomato has lost his reputation!!! Horrible exprerience...

Will uninstall the app today and will share everyone in the social media.