| Address: | D-226, D Block, Sector 10, Noida, Uttar Pradesh 201301, Aligarh, Uttar Pradesh |
Hello sir,
I had ordered food from zomato via online mode of payment holding order no [protected] on 12 dec 2019 at 6:46 pm. After i placed the order the restaurant from where i ordered called upon me and said the ordered items aren't available and forced me to cancel them. Later on i zomato executive said me we will refund your all amount soon. But till date 31 december i haven't received my money back. They kept harassing me and ending chat when i tried to reach them.
Almost 7 times they said me to wait 24 hours till it's been almost a month. Recently i tried again but the executive misbehaved and didnt hear me and ended the sessions saying we didn't initiate the refund because you cancelled it. I reminded him it was zomatos fault that they showed me items which weren't available in restaurant. Without any apologizes or reply he needed the chat session saying nothing.
I want sir, you to take login action against the culprits and i want to sue them with compensation with over rs 5000.
They worked unprofessionally and harassed and misbehaved with me several times.
I hope you will take action towards it sir. Cause only the one who works hard day and night know the price of single rupee.
Yours sincerely
Humaiz bhat
Ph no. [protected]
Email :- [protected]@gmail.com Was this information helpful? | 
Post your Comment