[Resolved]  Zomato — not refunding my amount after delivery boy himself rejected order

Address:Pune, Maharashtra, 411018
Website:www.zomato.com

I have ordered food using zomato app, i have told zomato support to convey my new mobile number to delivery boy. Support said your number is shared with delivery boy. After that i personally called delivery boy and said deliver my order. And suddenly i got message order is rejected. I told support to refund my money but they said they won't.

I contacted zomato customer service, he called delivery boy and delivery boy said because of noise he was unable to remember my number.

I also contacted restaurant for the same, they said this is third party order we can not do anything.

I need my money refunded asap.
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Oct 10, 2019
Complaint marked as Resolved 
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