Zomato — not refunding my money doing fraud

The zomato declined by their own and they are not refunding my money and saying that this is not under their policy.

Zomato is fake and they are doing with their customers i need my money...

The pizza company that is pomp pizza said he cant reach us i said ok he declined my order by his own he said zomato will refund it.

But zomato is saying its not under their policy..

What the hell matlab customer se paise le lie saman bhi nahi dia or baad me policy nahi hai..loo machi hai kya...