Zomato — order # [protected] at 7:40pm on 23 dec 2019

Address:

Bangalore, Karnataka, 560076

The order was expected to be delivered at 8:15pm. Even after one hour, it was not delivered. The gps was also totally wrong. The delivery guy was assigned lot of tasks. I therefore contacted support through chat & requested for immediate cancellation & refund. The unprofessional guy kept on delaying the chat for more than 10 min. & did not cancel my order. Finally when the valet arrived, i got to know that my order has been falsely treated as rejected & refund is not given till now. This has been the worst experience of twisting the fault of zomato on me when i am innocent. Seek immediate justice.