| Address: | 122002 | | Website: | www.zomato.com/ncr/order-food-online?delivery_subzone=8470 |
I placed an order, order id [protected]
1. You made me wait more than 1 hour for this and after on hour you called me that delivery will not be possible as no delivery guy is available and the person on call told me that i will get a meal.
2. By the time you called me it was already 3:00 am and i was dying from hunger, i had no choice but to remain so.
3. I got no message on meal for whole day, not when i tried contacting you chat support well guess what... They are a chat bot.
No matter what i said, they kept telling me that they will take stern action against restaurant, it was not even restaurant's fault, it was your fault.
And on top of that they told me that no such meal was promised.
No matter what i said they kept responding in copy paste script which was neither related to issue that i had nor to what i was saying.
This is unprofessional and irritating at the same time.
I am a level 8-9 level foodie on zomato and this is very sad and irating to see this happening and getting such rudeness in reward for my locality. I will do whatever it takes to let otheer people know about this.
Lokesh
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