Zomato — order cancelled but not refunded

Address:	Varanasi, Uttar Pradesh, 221001
Website:	zomato,com

I ordered food from a restaurant on oct 19, 2018 (Order no# [protected]). They called me and told that the food is not available. I said okay and ordered food from different restaurant.
After some time i checked my account and i saw that they cancelled it saying i was not available to pick the food and also unreachable.

Please refund my order amount and also speak with restaurant for falsely cancelling the order.

I am not saying lie because i ordered same food from different restaurant and that was delivered successfully.

Now zomato is not refunding my money saying i was not available.