| Address: | 560037 | | Website: | zomato.com |
My order id is [protected] ans it has to be delivered to my home location and when i placed the order it showed me my house location but suddenly later it went to my office location and the delivery person said due to incorrect address he is cancelling the order. When i contacted customer care they are saying if it is incorect address then the cancellation charges will be the total amount.
This is disgusting thing i have ever seen. They are not at all bothered about customer satisfaction. They are not refunding the amount and they are saying they cant help anything the food will be wasted. Then if the food is wasted will they throw it in garbage? Who knows the delivery guy only can take that food for free of cost.
Zomato is literally playing with customers and they are not taking it as serious. Please dont order from zomato from now onwards. I would not recomend anyone to order from zomato.
I mailed them about my refund but they are saying it is not possible to refund. How cheap it is they are looting our money.
Sasidhar
[protected]
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