Zomato — order delivery / order id: [protected]

Address:

Pune, Maharashtra, 411028

I placed my order at 12:31:04pm and it is now 1:52pm and i have still not received my order... My office lunch break is over thanks to the delivery boy/rider (Vinod sadhu kharat [protected])... He does not even have the courtesy to pick up my calls... Is this zomato's level of customer service??? I want my order canceled and my online payment made for this order (Rs. 250/-) refunded please.