Zomato — order food online and also done the payment ... patent got deducted but not deliver of food

This zomato company is totally into fraud. They give schemes through online payment. Well i ordered my dinner around 9 and after 30 minz i get the information that my order has been delivered, where as i haven't received my order. When i tried contacting the customer care, they were giving false hopes stating that they wil deliver the food in 10 minz. I still waited but till 10 no response. When i contact them again, they were like sorry mam order cancel and all other stuff. Now you guys tell me at night 10 where shall i order my food and which restaurant opens at 10. Please zomato if you need money for employees ask for donations, kindly don't do such frauds. They have siad me to wait for 7 working days but i know everyone says the same thing but never gets their money back. Please and stop giving those credits. If you really want to give something please be honest with your customers. And there's no official complain register or site for you zomato. How unprofessional..!! Good luck with your company. Please do something about it and be professional.