Zomato — order in complete

Address:Neel metal private limited .. sidkul haridwar, 249403

I order 1 shahi paneer, 15 roti, 1 dal makhani..
But daal makhani not received..
I call zomato deliver boy but he says not my responsibility.
I call hotel also but he didn't receive my call...
My 80 ruppes loss soo what we i doo by this time that's not that right way tweet as
My review 0.. Hotel name punjabi dhabha.. Please solve this matter..
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Jun 25, 2019
Updated by भारतीय अंकित बौद्ध
Order in complete

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I ordered from Zomato on 22nd June, 2019, but for some issues they rejected my order ... But I couldn't get any refunded amount till date.. I am unable to do chat with Zomato because chat is not visible... So it is the big problem...
Please help me by which I will get my money as soon as possible...

Zomato took the money for order. But the order wasn't completed, and they refused the refund, saying it was taken as penalty. Please look into this matter.
I'm place by mistake order swad desi restaurant, Chole bhature, then I call Restaurant and I spoke please cancel my Order. After some time delivery boy call me sir aapka order cancel krna h isliye bnaya nahi h, aapko call aayega bas confirmation dena order cancel ka, I said ok, then call Zomato Executive hi tell me sir 130 charge your next bill.
ramashi1986's reply, Jun 16, 2019
I have h Recording Hotel staff, delivery staff and Zomato Executive. This is wrong and not worst customer satisfaction experience

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