Zomato — order is collect and not placed

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Today 25/09/2019 we have placed one order resturant name is zauk and dish is deluxe veg thali in placed order after 5 minutes zomato boy collect by rest. And next 1 hour has not placed order his phn no. Is switched off delivered boy name is (Virender) and he is very theift and irresponsible guy, my order id is ([protected]) this i have chatting to zomato providor he is saying ur refund is back in 2-3 working days but mssg shown is only-135-/ rs is refund and ihve spend to zomato rs-186-/ why r u refund only 139-/ rs. This is very shamefull to zomato, i'm regular customer to zomato, but this is not fair. My phn no is -[protected], sanjay kumar
Plz. Refund my full amount asap

Thanking you