Zomato — order no. [protected]

Hi support team,

It seems that you no longer respect your customers and take them for granted. My order was cancelled by zomato after half an hour and after being accepted by the restaurant. The restaurant told me that the food was ready and it was zomato which had cancelled the order. Upon trying to chat with customer service i get no reply. I had guests over at my place and i was really looking forward to zomato delivering as usual but only to find that neither is zomato interested in fulfilling orders, you guys are even not interested in replying to your customer. I am a gold member only because you had been so reliable till now. This kind o[censored]nprofessionalism is not accepted and is uncalled for.