Zomato — order not delivered and lies told by delivery boy

Address:

Kolkata, West Bengal

I have my job at kolkata and living away from my family, I have been regular customer of zomato with spendings in thousands each month
I had ordered for my dinner but by mistake did order at a far off location for which I drove around 4 km as Zomato did not help me
When I reached there I called zomato delivery boy so as to inquire where he was he told me to come at other place and as I refused he marked my order as delivered and told me to complain or call whom so ever I wish to
And after we got a conference call connected to customer care he lied that he had delivered it to someone else and started talking as if he had mistook someone else for me but truth is he did not give it to anyone but wanted to sound innocent
Now it is close to 10 P.M and now I am not sure whether I will have food or will I need to sleep without proper food and spend my night on something that I can find here
zomato delivery boys should think about us who do not have a family here and are only dependent on them for our dinner
Zomato has lost a loyal customer

I have my registered email id as
[protected]@gmail.com I have all necessary details of the order