Zomato — order not delivered and no response from team

Address:

Hyderabad, Andhra Pradesh

My order was marked as delivered when in fact it was not. Further, the delivery person was unreachable to follow up on the status of the delivery. The chat support have zero support and has now gone so far as to remove the chat icon from my app! The email id for customer support did not send a single acknowledgement despite repeated emails to them. The phone numbers found with online are invalid. There is no way to contact these people! And with absolutely no accountability, they have simply no functional system that is in place. Pathetic and shameful service.