Zomato — Order not received, no replacement, no refund

ORDER ID: [protected]
Food ordered through Zomato was not delivered but showing delivered. So called delivery boy not picked call.
Called restaurant saying given food as per code to delivery boy. So not responsible for delivery failure.
So Called Zomato customer service they confirmed food was not delivered and delivery boy not responding.
Even after several calls and request not provided replacement of food.
As a result me my family and guests suffer from mental torture, embracment, full night empty stomach.
Required compensation for this mental torture and loss of good quality time and whole family hungry night.
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Zomato customer support has been notified about the posted complaint.
Feb 06, 2022
Updated by Yogita135
Not resolved
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