Zomato — order not received nor refund

Address:	Hyderabad, Telangana, 500036
Website:	www.zomato.com

I did ordered a meal from zomato on 26 nov around 5 o clock and oder was accepted and it was on the way. The delivery boy name zomato is showing was (Syed) after 45min my order was rejected and when i check zomato aap it was showing me tht i was not available at home and my phone was out of reach and thts a lie. I was waiting at home and i didn't recieve a single call from the. Delivery boy or zomato and they clam tht they both try to contact me thts a biggest lie and now zomato don't want to refund me for the order i paid. I did contact the restaurant and they said the delivery boy didn't return the parcel. So its completely fraud by delivery boy and zomato is covering it. My order - [protected]. Want my refund asap