[Resolved]  Zomato — order rejected after payment (chat personnel were fooling with me)

Address:122017

My orders got rejected by ovenstory pizza, zomato took money before order got confirmed by the restaurant, reason (It was out of stock)

It's not about money as they said it will be refunded, but how the chat personnel treated me... I think they were having fun with me.

Attaching several snapshots for reference

Please i need zomato to atleast treat customer with respect, + why u are taking money for something which is out of stock?
+5 photos
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Nov 4, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2018
Zomato Customer Care's response
Hey, please share the order ID so that we can get this checked.
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