Submit a Complaint
Food
Zomato

Zomato — order said that it was delivered but I did not receive anything

Address: 560025

The zomato app did that i got my food delivered but i didn't receive food nor a call from the delivery executive.
I tried calling the delivery executive also but he wouldn't pick up my call at all
The zomato customer care isn't responding to me and now i've already paid for my food online, haven't received my food and have to travel with an empty stomach.
No one from zomato is bothered to even check up on if the order is delivered or not
I've sent in 2 mails but they say it'll take 24-48 hours to respond
+2 photos
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
 
1 Comment

Related Zomato reviews

[Resolved]Zomato - Complaint for overcharged item[Resolved]Zomato - Cancellation fee charged on cancelling the order within 60 seconds[Resolved]Zomato - Background varification failure[Resolved]Zomato - Items were missing in my order and refund request was denied[Resolved]Zomato - Delivered wrong Item and not accepting mistake
View all 7881 Zomato Reviews

Comments

I selected location by searching jalandhar heights but the options given by app i selected the same.but they disnt deliver me and said location is not correct. location is choosen by automated.and saying not correct location as is shown in image it was same i mentioned
order no.[protected]

order said that it was delivered but I did not receive anything - Comment #3502400 - Image #0
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7881
    Pending
    0
    Resolved
    706
    View all 7881 Zomato reviews & complaints
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information