[Resolved] Zomato — paid online but order could not be fulfilled

Sunil Chahar

from Mathura, Uttar Pradesh

Address:

Mathura, Uttar Pradesh, 281001

I have order for pizza (order number - [protected]). paid online INR 181.00. Zamoto Representative did not deliver the pizza even he abused and cut the call. When I call him. he told me that your address is wrong.This is not first which I have made for same address. Please see attached orders details. when I ask for refund my money. He told me that money will not refund you. so I don't have extra money. please take necessary action.

Thanks & Regards
Sunil Chahar
+91-[protected]

+1 photos

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Jan 8, 2020

Complaint marked as Resolved

Yes, I got the refund amount in bank account.

Zomato customer support has been notified about the posted complaint.

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Comments

sagar chorat

I have place an order which got cancel after one hour and itss 12:40 here all hotels are closed
If you guys can not deliver the order then you suppose to not accept the order
I am dam hugry now and no one is responding from your end this is not done i will raise the complainant to topest authority
Order number is [protected]
This is not at all acceptable... Becouse of you guys i am hungry till now
To day only i extended the gold membership that i am guilty on my decision i feel now