Zomato — Pathetic food delivery

Hi,

It's a sad thing that it has come to this. I am a zomato gold member and have been facing queries in my orders for the past week and zomato's customer services are pathetic and useless and haven't been helping me resolve any issue.
My order number [protected] was undelivered and some other order got delivered worth less than half the value and more importantly something that I didn't even order.
I have been emailing on [protected]@zomato.com for all the queries without any resolution or even a decent response.

It's a road to lawsuits and failure if this continues.

Regards,
Dr Prathamesh Gupta