Zomato — pathetic food quality

Address:

Hanuman Mandir, Ramapura Luxa Rd, Luxa, Varanasi, Uttar Pradesh 221001, Varanasi, Uttar Pradesh, 221001

I ordered paani puris, tamatar chaat and chura matar from deena chaat bhandar. The pani was too tangy, the puris were soft, tamatar chaat was stale and pathetic. The chura matar was pathetic and the smell was the worst. The quality of the oil used was very poor. And finally the after taste was very very bad. I paid 610 for this order and i regret it from head to toe. I contacted the agent but he didn't give any satisfactory response. I insisted on getting any sort of compensation but all he kept saying was that he is sorry for the inconvenience. I kept on asking about where should i take the matter? Where it can get resolved but all he did was "we won't repeat it again". I really need this matter to get resolved at any cost.