Zomato — Payment not received in bank last three weeks

Address:

Mumbai

Date of 8th September 2020. I got order of yasin food inn Andheri. I picked that ordered id no 3433 and 8065 multiorder. After that 20 to 25 Zomato boys comes to me and snatch my order. And they said Zomato strike is going on u can't delivered this food. And they forcefully snatch my mobile and cancelled that multiorder. Then in that situation I didn't understand what to do.they gave back my mobile but they thrown all the food. I was very upset . After that I raised the ticket put offline and go home still I am putting tickets but reply is not good. My id is still disabled last three weeks, I said them if you want give me the penalty's go ahead but after deduction I really need my payment and nowdays team leader also not responding
So please help me and do the needful.
Thank you