Zomato — product not deliver at same address

Address:Gurgaon, Haryana

We order some food from zomato but this is not deliver at mention address. It went on other address. It's mistake by the zomato side now i required my refund back. When i compaint on contact number no perfect solution is provided by zomato side. This is not good way to satisfied to customer. I am attaching image that's answer is given by zomato office member
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Zomoto has delivered poor quality food and wast full.

I complaint about the issue with in 30 minutes after taking delivery .

They still running some useless communication rather than refund of my money.

How can we trust about online food delivery if that people do like this.

Naveen555's reply, Jan 27, 2019
Chicken turned to be dark as they paked everything left in the bowl
Naveen555's reply, Jan 27, 2019
Order no 1371698135
Hi
Zomato customer support and point of contact persons are not responding properly and i have sent many mail's for making Restaurant live to customers but nothing ia working out.I am not feeling it as a corporate company.

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