Zomato — Product not delivered, but delivery boy updated the status successfully delievered

Address:

177,Rajiv Nagar, udhyog vihar phase 1, sector 19

Hello Team,

I have ordered the food on 25th June. while the delivery boy called me sir your food has been received, I said please leave the order at reception else my office is nearby location by 1 km. i will pay you 50 rs extra for the same.
but neither he delivered the food at my PG reception nore at my office & stop picking the call. therefore connected to restaurant owner he also said, that he is not picking the phone & as discussed earlier he will deliver your food at your office, I complaints to zomato through email & call, but I didn't get any satisfactory reply, while the recordings I have shared with them its clearly mentioned that they have not delivered the food by delivery boy & restaurant owner.

My registered mobile no on zomato - [protected]
Email address- prashantt.[protected]@gmail.com